What our customers say about us......
A huge thank you to all the very valued customers who have written these kind words and for letting me reproduce them here!
From Pranav Patel in Michigan, USA - bought a 6497 Guilloche Weave family Custom:
I consider myself a small-time watch collector and horological buff. I was surfing the internet on new watches and watch reviews when I came upon an article for Wessex Watches. I was very intrigued as to the notion of creating my own singular watch. After reviewing the Wessex website, I sent a question regarding the article I had read. Not thinking anyone would respond back soon, I was quite impressed with the immediate response. From that initial feedback to the time the watch was delivered was all very new to me. I had never thought about having a family heirloom created in the form of a watch.
Jamie Boyd and his team at Wessex are engaged with the customer and very proactive in exceeding the customer expectations. Even with the 5 hour time difference, there was never any lag in time on any of the communications. From the onset, Jamie was very committed to providing a watch that would stand the test of time for our family. He created a single piece that serves not only to tell the time but it exquisitely highlights my inputs on design. I’ve been collecting watches for nearly 25 years now and I have yet to meet anyone who is as dedicated to his craft as Jamie is to Wessex.
I am so pleased with the purchase of my Wessex that I’ve already started communicating with him about the next one. There’s no higher form of flattery than to be a repeat customer. By purchasing a Wessex, you’re intricately involved in each phase of the design and the design will only be available to the customer. The notion that a high-quality bespoke watch can be had for a very attractive price is a game changer. If you’ve never seen a Wessex, I suggest that you look hard at it because the one you’re looking at is bespoke. Whatever you can think of, Jamie can create. I look forward to the next Wessex!
Pranav Patel, Michigan, USA
Pranav wrote this when I asked if he would mind me using excerpts from his emails to me on this page. Thank you, Pranav!
From Francesca Deias in Swansea, UK - bought a 6497 Skeleton Custom for her fiancee as a wedding gift:
I am completely overwhelmed by the watch Jamie! It is utterly amazing! I know James is going to be floored on our wedding day and I can’t wait to give it to him.
Thank you so much,
Sent from my iPhone
Also from Francesca:
Just to let you know that I received the watch this morning. It looks even better in person! It is a true work of art. Thanks again for you and your teams hard work, I couldn’t be happier. When I have a chance I will be sure to leave you a review. Many thanks,
Sent from my iPhone
and finally from Francesca:
James loved the watch! He was so surprised. He couldn’t believe how intricate and personal it was.
Thanks again for all your help and hard work.
All the best,
Sent from my iPhone
From Andrew Smith in Peasdown St. John nr. Bath, UK - bought a customised Spirodial:
After searching online for alternatives to the run of the mill Watches that may be bought on the High Street, I came across your website. The Watches on offer had all the attributes I was searching for, Swiss Movements, Sapphire Crystal, Exhibition Caseback, affordable and most of all, they were very different with their unique Custom Dials. I was especially pleased that I had found a local Company based within 30 miles from my home. However as the Company was new, I did have some slight trepidation before committing to an order, but I also felt that I wanted to support a new local Watch company.
Your prompt telephone call in response to my pre-order email questions allayed any reservations I had and indeed made it clear that I wasn’t just buying a Watch, but that what you were offering was indeed a bespoke Watch building service. It was a great opportunity to discuss options with you and receive your advice on the the art of what might be possible.
Subsequently I found that ordering on your website was clear and simple and I didn’t even wait very long between ordering and delivery.
You do, I suggest, need to do something about the presentation of your creations on your website as in my opinion they are seriously understated and the photographs do not do justice to the quality of your work.
When I unboxed my Watch, which had clearly been packed with care (quite unlike others’ Watches I have received), it exceeded all of my expectations and displayed a significant amount of reflective movement in the Dial which I had not expected. I can tell you that it does not just tell the time but is a constant visual fascination to behold every time I wear it!
Thank you and I look forward to my next Wessex Watch!
Sent from my iPad
Also from Andrew:
I just thought I would let you know that I wore my Wessex Spirodial to work for just an hour this afternoon and received five separate compliments from both male and female colleagues! None of my other Watches have ever provoked such a reaction.
Sent from my iPad
From Alan Knight in Ruislip, UK - bought a customised Celestial Balance:
The watch is amazing, it looks so good. The engraving is superb. Wearing it now and can't stop myself from looking at it😍 .
Love the way the dial seems to change colour in different lighting. The wife loved it also.
It arrived well packaged and it was great being able to track it. The only problem I have now is... Which design do I choose next. How long till Christmas?.
It's so nice to have a watch that's so different to the others in my collection. Love the extra strap too, be good to swap it over now and again to give the watch a new look.
Seriously love this watch and can't wait to make my next purchase. I'm looking forward to showing it off and maybe tempt others to check out your designs. Many thanks for the great customer service Jamie and hope to be in touch again soon with a new order.
Alan Knight. Sent from my Windows 10 phone
From George Hawkings in Stanley, Co. Durham, UK - bought a custom design with Sellita SW200-1:
Absolutely amazing!!! I have been sending pics to all my oppos and explaining how good the service has been.
Really impressed with what you've turned out for me and will definitely keep you in mind for the next custom piece I think of.
Can't thank you enough for the quality of work I've received from you and your team, its been a pleasure throughout.
George R Hawkings (MIET EngTech) (ACMI)
From Adrian Deforest in Saskatchewan, Canada - bought Ælfræd Automatic number 001:
I picked this up yesterday and wow! I love it! Having the first Ælfræd just makes it even more special to me. I'm so grateful and thankful to own this. Thank you!
Thanks for everything!
From Dave Haworth in British Indian Ocean Territory - bought Ælfræd Automatic number 002:
Just to let you I know I received it today - great looking piece.
Will post some pics to FB groups later with a short review.
Sent with Airmail
From Jarrett Koenemund in Lindenhurst, NY, USA - bought Ælfræd Automatic number 003:
Greetings & Salutations Jamie!
I just wanted to express to you absolutely blown away I am with my watch! Pictures don’t do the dial justice as opposed to seeing it in person. I’ve been proudly wearing my Aelfraed since it arrived on Monday, and I’ve discussed this watch as well as your company with a number of my coworkers and clients...it’s a real conversation starter and is unlike anything most people in these parts have seen!
Thank you again, and don’t be surprised if I end up placing another order down the line, as I’ve been admiring a number of your other dial designs.
All the best,
Sent from my iPhone
From Andy Darby in Brierley Hill, West Midlands, UK - bought a Guilloche Weave 6498
Good afternoon Jamie,
My Guilloche Weave watch has arrived today and I have to say I am stunned.
How you can produce this quality for the price I really don't know, I have tried my best to find even the tiniest flaw but there are none.
I have owned other quite expensive Swiss watches and the fit and finish of the Wessex watch I received today is equal without doubt.
I can also say that the pictures on the website do not do it justice, in the 'flesh' it is even more attractive. It's probably the best purchase I've ever made in terms of value for money so please accept my sincere thanks and appreciation for your close, personal attention during the sales process.
Unfortunately I only have a photo of the dial from Andy's watch, but Andy spotted this and sent me a shot of his little beauty 'on the wrist', thanks Andy!
From JJ in St. Vincent, West Indies - bought a 6497 Custom
Just wanted to message and say thanks for dropping the watch off last week.
I've worn it a few times and can't stop looking at my wrist, it looks absolutely awesome and the quality is fantastic!
Say thanks to Jamie for all the design work, I really appreciate the way he kept changing it until it was just right for me.
Love the strap too! Cheers Jerron.
Received via SMS message
From Kyle F. in Katy, TX, USA - bought an Incudo Caerulus 6497
I hope you are having a great week.
I just got back in town and the watch looks terrific. I like the surprise with the engraved box. That was very thoughtful of you.
Thank you for all the time and effort you put into this.
Take good care
This is the actual Incudo that was delivered to Kyle
From Alain Catzeflis in Buckinghamshire, UK - bought a custom design with a Top Finition ETA 2824-2 regulated to COSC standard. The watch commemorates a flying Expedition circumnavigating Africa
Alpha Charlie has landed safe and sound.
It's a lovely piece of work. Really.
I'm really very appreciative of the care and commitment you put into this.
"It's only a slight exaggeration to say that Jamie Boyd is to hand-crafted watches what Michelangelo is to the Sistine Chapel"
This is a photo of the watch on Alain's wrist, thanks for sending it Alain.